Download the Amazon Message Center and log in to your Amazon account.Manually check the shipment or parcel number by entering it on Swiss Post’s or DHL’s website.It’s the same game with links: move the mouse over the link ( but don’t click on it!) and you’ll see that something isn’t quite right with this target domain.Check the sender: move the mouse over the sender’s email address and you’ll see that something isn’t quite right.How to spot phishing emails and text messages But of course you can keep a cool head, because we have a list for you on how to recognise such phishing emails or text messages.Įxamples of phishing emails or text messages in the name of Swiss Post, DHL, or Amazon. These Amazon cases are particularly nasty: they are often formulated with an urgency that is meant to put you under pressure. Via a form, the criminals try to get other data besides your phone number, such as your card details or your address. Here, too, it's the same scam: you are asked to confirm your phone number via a link - which is, of course, manipulated. For example, in such a phishing email you are asked to add your phone number to protect your Amazon account. In the case of Amazon, the fraudsters fake security cases. «Your Amazon account is incomplete» – phising emails in the name of Amazon The scammers take a similar approach with smishing, sending fake messages from DHL that contain a link where – surprise, surprise – they try to trick you into entering your card details. In the example below, the sender address is different from the stated sender (Post CH AG). Those sneaky scammers! But if you take a good look at the details, you’ll sometimes notice discrepancies. It looks strikingly similar at first glance, though. When you click on the link in the message, you’ll be asked to make the payment and enter your card details.Īs you can imagine, this isn’t actually an email from Swiss Post it’s a fake. It says there’s a problem with shipping your package and prompts you to pay 2.99 CHF. Say you’ve received an email or text message from Swiss Post. «Your parcel is waiting for delivery» – phishing emails in the name of Swiss Post and DHL How phishing works in detail, what we do to protect you and how you can protect yourself, you can read here. If you have any doubts or are worried that you have entered your card details on a dubious site: As a precaution, block your card in the app (in your profile under «Your card») and contact us at service _at_neon-free.ch or call our hotline on +41 43 508 03 76.Pay attention to the content of the 3D Secure text message containing the one-time code that you receive to authorise online payments (amount, currency, name of the merchant).If you’re unsure, read online reviews to find out more about the merchant. Only enter your card details (your credit card number, the three-digit security code and your card’s expiry date) when shopping in trusted online stores.So card fraud has become a tough nut for scammers to crack. For instance, you enter your PIN in a card reader when you make in-store payments, or receive a text message containing a 3D Secure code to authorise online payments. There are a variety of security mechanisms at work when you make card payments.Read on to see some examples and to find out how to spot and stop yourself falling for this phishing/smishing scam.īefore we get into specific examples of this phishing scam, we’d like to mention a few important things up front: Or smishing, if the scam is run by text message. Like a fisherman with bait on a hook, scammers are smart at coming up with ways to try to get you to divulge your card details.
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